Testimonials

Look at what others say about Andrew's;

It is so rare to encounter real service-oriented staff, which yours are - lovely warm and welcoming smiles and real 'people' people.  I'll definitely be back.  

Cathryn Walker 
June, 2015


 

I have been using you for many years now and more than delighted with everything I have nothing to complain about.  I’m always served quickly, pleasantly, the drivers are very courteous thank you for making my life easier. 

Carmel Shannon
June, 2015


 

I know my car is looked after, inside & out. The people you have working at your Mickleham Road centre, are always happy & friendly. After 11 years with you now, it gets better & better....well done !!

C. Hewett
June, 2015


 

 

I've been using Andrews parking for over 7 years -


It is everything and more...super-efficient, great drivers, perfect location...couldn't be happier with the service provided. 

Grant Robertson
June, 2015


 

I've been using Andrews parking for over 7 years - never used anyone else. I would think that I would be there at least twice per month.  The service is always excellent - never had a problem.

- Peter Crush
May, 2015



Your staff are your assets. Always friendly & quick at getting you in & out... Great job from all involved at Andrews.

- Judy Ackerman
May, 2015



I wanted to write to you personally to thank you for the first class service you displayed on Sunday 9th of September.

I was clearly stressed as I managed my time poorly and was clearly running late for a flight. The fact you went above and beyond the norm to assure that I made my flight in time was outstanding. Even though you were incredibly busy you physically met me at the terminal and collected my car before driving it back to Andrew's car parking facility. You never made it sound like it was too much work for you to do so. You were calm while I was panicking which ultimately settled me down. When we met in person you greeted me with a smile and in a friendly manner.

Talk about the small things making the biggest difference in a business. I then flew to Sydney to meet my colleagues for a workshop session and told everyone what you did and I will tell more people about the wonderful customer service experience I received at Andrew's Airport Parking.

I will always use Andrew's for airport parking....that I promise!

- Duane Wolowiec
September, 2012
 


I'm a member at Melbourne. I originally started using Andrews after seeing the buses around the airport and wanting something a bit better value and with more security than long-term parking at the airport; I upped to membership a bit over a year ago because I like the staff and service.

- Terri-Ann
August, 2012


"Hi, My husband & I recently used your parking facility on 8th Feb and returned to collect car on 22nd Feb in the early am.

Initial contact by phone for booking and asking of questions etc. staff very helpful.

On leaving our car, the bus to take us to airport was there within minutes, and also when rang to be picked up from Virgin Blue and walking to bus stop...only needed to wait a few minutes for bus to arrive.    

Impressed with pleasant service and prompt pickups, plus care of our car,....not to mention a great savings compared to other parking business's ....saving $ was a bonus.   
 
Thank you, we will use your service next time we fly."


- Rod & Carol Holt
February, 2012




"Good Evening Andrew’s Car Parking,

Having recently used your service – Wednesday 21/10 to Monday 26/10 – OLT062 – this email is simply to let your office know that we are SOOOOOO happy about the service you provide.
I booked via the Internet – took 5 minutes.

We arrived 21/10 at Mickleham Road and you knew exactly who we were, parked the car, in the bus and off to the airport all in a matter of 5 minutes.

We arrived 26/10 at the airport, rang your office from the Tiger terminal and your driver was already waiting for us at the designated pick-up spot by the time we walked there!

Remarkable!

We are very happy to recommend your service to anyone.  We ourselves have used your service three times in the last couple of years and each time has been as extraordinarily efficient as the last.  And the driver even puts our bags in and out of the bus – this is a nice touch!

Kind Regards, and keep up the sensational work you do!!!"

- Mark & Colleen Alaimo
October, 2011
 



"I recently left my vehicle at your business whilst on an overseas trip. During my time away I asked for my car to be serviced and if possible to have new tyres put on it. I just wanted to let you know that I'm absolutely thrilled with the service that was offered to me my your organisation. Whoever carried out the work on my car has done a fantastic job. I don't think my car has ever run so well, ever!  Your mechanics have done a marvellous job - thank you. With regard to having the tyres replaced - your staff tracked down an excellent deal for me and called me whilst I was in Singapore to check that I would be happy with the pricing. Again, I'm very, very happy with the chosen tyres - another great job. Oh, and not to forget the counter staff who were extremely polite and attentive. 
 
Thanks again everyone. I will be back next time I travel, guaranteed and will certainly recommend your organisation to my friends."

- Sue Dashwood

May, 2011



"Thought that I would drop you a line as I returned from Sydney and used Andrews Airport Parking.

Well Martine the experience  for me was excellent.

From the moment I dropped off my keys it was all plain sailing and got to the airport in plenty of time.

On my return it only took about 5 minutes for the bus to arrive and the same driver ( Dave ) picked me up and dropped me off at the car park.

So from reception to driver to drop off / pick up was perfect.

I will definitely recommend Andrews Airport Parking in the future."


- David Farrell
January, 2011



"Hi 'Andrew's'
I meant to send this last month, so apologies that it is late.  
I park my car with you regularly (monthly) and your service is great.  Last month, I left the car to be cleaned - inside and out and I just wanted to compliment your cleaning staff on a superb job!  It was almost like a detailing and I'm still reaping the pleasures of driving in a nice, clean car.  It's the best clean my car has had, both inside and outside and I was very surprised, considering the cost, which was not expensive.
I shall certainly use this service again and have told my friends who park with you. Thank you again."


- Kaye Rowe
October, 2010



"My name is Debbie Haskard and we recently left our car in your care while we were interstate. I would just like to acknowledge the exceptional service we received and say what a pleasure it was to do business with a company that obviously prides itself on customer care.  I will be recommending your company to all my friends and definitely be using this wonderful service again."

- Debbie Haskard

May, 2010



"...I have found that Andrew's have always been a very professional and service oriented business. They offer a great service to clients. We have been recommending Andrew's Airport Parking since we began our business in March 1999." 

- Terry Gibson, Manager, Flight Centre Bendigo




"They have given us total support with any special request, or whenever assistance has been required. I have absolutely no hesitation in recommending their service to any Company." 

- Angela Broberg, Director, Traveland Belgrave




"...It was commitment to these qualities (timing & puctuality) that secured Andrew's the 1999 Victorian Fair Trading Award in the Service and Manufacturing Industry Section... So, whether it's for holiday or business travel, trust your car to Andrew's Airport Parking for excellence in service and peace of mind while you are away."

- Ballarat News




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