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Frequently Asked Questions

If we haven’t answered your question below, please give us a call on (03) 9334 5777. We’re here to help!

Where is Andrew’s Airport Parking Melbourne located?

We’re at 247 Mickleham Road, Westmeadows. If you have come from the Tullamarine Freeway, we are just past the Hungry Jacks on your left and you enter via the service road.

See us on Google Maps here

What are your operating hours?

We’re open for airport parking, transfers and to receive your bookings 24 Hours a Day, 7 Days a Week.

Must I pre-book and pre-pay for my parking?

Pre-booking is best, you’ll guarantee a great rate, secure your space and ensure we provide our best service on arrival. However, we can always accept drive up customers.

You are not required to pre-pay, but this is an option online.

What if my travel plans change after booking?

We have a Manage Booking Portal to help you there, or just give us a call on 03 9334 5777. It costs nothing to amend your booking.

And if I need to cancel my booking?

Again, you can cancel bookings through our Manage Booking facility or just give us a call on 03 9334 5777. This can only be done prior to your arrival time and there may be fees associated.

How much time should I allow, between arriving at Andrew’s and arriving at the airport?

We recommend allowing 45 minutes between checking in to Andrew’s and walking in to your airport terminal. This is a very conservative amount of time, ensuring you’re not rushed at all at Melbourne Airport.

What can I expect on arrival at Andrew’s?

We have a customer parking areas of approximately 100 vehicle spaces where you will park. Our staff will assist guiding you to Reception and your luggage to the next available shuttle. Once you settle your account and leave Reception, you will be on a shuttle bus to your terminal.

Do I leave with my keys with you?

Yes. As a valet parking service, you will leave your keys. If you insist on taking your keys, this can be arranged for a service fee (minimum fee is $25, depending on length of stay).

How often do those buses circulate to Melbourne Airport?

We run up to 6 shuttle buses on-demand. You should expect to be moving to Melbourne Airport very quickly upon checking in.

Where do you drop me off at Melbourne Airport?

Just outside the International Arrivals Terminal, Terminal 2. This is the most central point, permitted by Melbourne for our drop offs and collections. See that exact location here.

And do you collect me from the same place at Melbourne Airport?

Yes. Either give us a call on 03 9334 5777 or use our PICK UP button on our website on your mobile phone to have us collect you as quickly as possible.

Do you transport children and babies to and from Melbourne Airport?

We do. We have both forward and rearward facing baby seats, so even the very youngest babies can travel in the Andrew’s shuttle bus. We also have booster seats for young children. All drivers are trained in the installation of both baby seats and booster seats.

The whole family always stays together, with Andrew’s.

What security measures do you have at Mickleham Road for my vehicle?

We are staffed 24 / 7 with roaming patrols, security lighting, CCTV around the facility, single entrance and exit off Mickleham Road, high perimeter fencing, retracting bollards onsite to section areas…. phew! We take your vehicle’s security very seriously at Andrew’s.

Can any road vehicle be parked at Andrew’s?

We haven’t met a vehicle we couldn’t park yet… We have very high clearance at Andrew’s, typically 4m although even higher can be afforded outdoors by mutual agreement. We park boats, caravans, motorhomes, buses… anything on 4 (or more) wheels is welcome at Andrew’s. Motorbikes too of course, at a discount!

Do you have Memberships and what value is in a Membership?

You should check out our Memberships page here.

"for good old-fashioned service!"

Mission

Andrew’s Airport Parking’s mission is to develop and maintain the best team possible, who have a commitment to consistently deliver excellent service to our customers, at value for money prices.