Melbourne Airport

Andrew’s and Big Boy Customer Pick-up Zone

Upon your return and only after you have collected your luggage and arrived at the collection area, please phone 03 9334 5777 or use our mobile website pick up button to be collected by our next available courtesy bus.

VIRGIN Terminal – Walk across the first pedestrian crossing in front of the Virgin Terminal. Turn left and continue down to the bus shelters located near the Qantas pedestrian overpass and await collection.
QANTAS & INTERNATIONAL Terminals – Walk across the first pedestrian crossing in front of the QANTAS Terminal. Turn right and await collection at the nearest bus shelters.
JETSTAR Terminal – Turn left out of the terminal and walk along the pedestrian walkway towards the Virgin Terminal. Walk across the first pedestrian crossing in front of the Virgin Terminal. Turn left and continue down to the bus shelters located near the Qantas pedestrian overpass and await collection.

You are looking for the brown signs that say “Off Airport Parking Buses.”