Frequently Asked Questions

If we haven’t answered your question below, please give us a call on (07) 3268 4222. We’re here to help!

Where is Andrew’s Airport Parking Brisbane located?

We’re at 539 Nudgee Road, Hendra about 2km east of Brisbane Airport.

See us on Google Maps here

What are your operating hours?

We’re always open! You can receive airport parking and transfers or place your bookings 24 Hours a Day, 7 Days a Week.

Do I need to pre-book and pay for my airport parking?

Pre-booking is appreciated, you’ll guarantee yourself great rates, secure your space and ensure our service is well prepared for your arrival. However, we can always accept those who don’t pre-book.

You are not required to pre-pay, but again you can online.

What if my travel plans change after booking?

No problems. We have a Manage Booking Portal or just give us a call on 07 3268 4222. It costs nothing to amend your booking.

What if I need to cancel my booking?

Again, you can cancel bookings on the Manage Booking Portal or on 07 3268 4222. This can only be done prior to your arrival time and there may be fees for cancellations.

How much time should I allow, between arriving at Andrew’s and then Brisbane Airport?

45 minutes is our recommendation between checking in at Andrew’s Brisbane and walking in to either the Domestic or International airport terminal. But this is very conservative, it ensures you have plenty of time at Brisbane Airport. No one likes feeling rushed when boarding a plane!

What happens when I arrive onsite?

We have around 80 customer parking bays, where you can drop your car. Our staff will assist guiding you to Reception and will take all of your bags to the next available shuttle bus. Once you settle your account and leave your keys with our Customer Service team, a driver you will take you up to Brisbane Airport.

Do I leave with my keys with you?

Yes you do. As a valet parking service, we require your keys. If you insist on taking your keys, this can be arranged (for a minimum fee of $25, depending on length of stay).

How often do the Andrew’s buses circulate to Brisbane Airport Terminals?

You should expect transfer to Brisbane Domestic or International Terminals very quickly after completing your check in. We run up to 5 shuttle buses on-demand.

Where do you drop me off and collect me from Brisbane Airport Domestic and International Terminals?

Often, we can dop you off in the General Public Drop Off Zones at either terminal. Brisbane Airport allows this. However, we can not pick you up from this same area. To see the exact location where we will pick you up, look here.

Do you transport children and babies to and from Brisbane Airport?

We do. We have both forward and rearward facing baby seats, everyone can ride in the Andrew’s bus! We keep booster seats for your children and all drivers are trained in the installation of both baby seats and booster seats.

Your family stays together, from the moment you arrive at Andrew’s.

What security do you have in place on Nudgee Road for my vehicle?

We are staffed 24 / 7 with roaming patrols, CCTV, security lighting and high perimeter fencing, …. phew! Your vehicle’s security is important to us at Andrew’s.

Can any road vehicle be parked at Andrew’s?

We have very high clearance on Nudgee Road, typically 4m although even higher can be afforded outdoors by mutual agreement. Boats, caravans, motorhomes, buses… anything on 4 (or more) wheels we can park at Andrew’s Airport Parking. Motorbikes too of course, at a discount!

Do you have Memberships and what value is in a Membership?

Yes, check out our Memberships page here.

"for good old-fashioned service!"


Andrew’s Airport Parking’s mission is to develop and maintain the best team possible, who have a commitment to consistently deliver excellent service to our customers, at value for money prices.